FAQ

Video Formats

All videos are in MP4 format which you can play on your computer, tablet computer, iPad and mobile phone.

MPEG-4 Part 14 or MP4 is a digital multimedia format most commonly used to store video and audio, but can also be used to store other data such as subtitles and still images. Like most modern container formats, it allows streaming over the Internet. The only official filename extension for MPEG-4 Part 14 files is .mp4, but many have other extensions, most commonly .m4a and .m4p. M4A (audio only) is often compressed using AAC encoding (lossy), but can also be in Apple Lossless format.

If you have any problems viewing the files on your computer, please let us know and we can investigate making other formats available.

Once you have downloaded your videos they are yours to keep.

Payment

Payment for downloads is via PayPal. If you do not have a PayPal account, you can pay, via PayPal, using your credit or debit card.

All transactions are in Pounds Sterling, currency conversion is provided for information only.

Streaming

We appreciate you might want to use the videos whilst practising and view them on your iPad / phone or tablet computer.

The videos are available for streaming. When you purchase a video you will sign up to an account. If you log onto the website you will be able to access the streamed versions of these videos.

Currently these are available for 60 days but we may extend this time upwards.

Please note that the files are large and you will use up your data allowance if viewing using a mobile network. There may also be problems with speed. We would recommend using a wifi connection.

Information on sale of downloads

The downloads are intended for the sole use of the purchaser. Any copying, sharing or public performance is strictly forbidden.

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